Retaining and growing customers are the two most important objectives for key account managers. This workshop will equip participants with knowledge and application skills to: identify opportunities in accounts, develop an account management process, and focus on high ROI activities.
Through a combination of strong content, highly interactive and industry-specific activities, group discussions, role plays, case studies, engaging videos and Q&A, participants will learn how to go deeper and wider into existing accounts.
Strengthening client relationships
Maximising repeat business
Improving communication and collaboration
Increasing account revenue
Strategies for growth and referrals
Generate awareness of more products to customers
This Sustainable Selling - Key Account Management training is designed for sales professionals who are responsible for retaining and growing customers.
All participants receive complete Sustainable Selling workbooks, post-training reinforcement content and access to our private Facebook group for ongoing support.
Have SOCO deliver a live, customised Virtual Selling workshop for your team through video conferencing software. Our instructor-led virtual training is highly engaging using cutting edge virtual facilitator techniques that maximise engagement and retention.
SOCO/ Sales Training is a Winner in the Best Sales Training Provider and Best E-Learning and Mobile Learning Provider categories in Singapore, Malaysia and Hong Kong at the HR Vendors of the Year Awards in 2016, 2017, 2018 and 2019. Customers include: Ascendas-Singbridge, Crocs, Fuji-Xerox, Maersk, Marina Bay Sands, Millennium Hotels, Prudential, Singtel, Spotify, Swatch Group, Venetian Macao and Zendesk.