Key Account Management Training
Retaining and growing customers are the two most important objectives for key account managers. This workshop will equip participants with knowledge and application skills to: identify opportunities in accounts, develop an account management process, and focus on high ROI activities.
Through a combination of strong content, highly interactive and industry-specific activities, group discussions, role plays, case studies, engaging videos and Q&A, participants will learn how to go deeper and wider into existing accounts.
COURSE OUTLINE
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Strengthening client relationships
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Maximising repeat business
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Improving communication and collaboration
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Increasing account revenue
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Strategies for growth and referrals
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Generate awareness of more products to customers
Who Should Attend Key Account Management Training
This Sustainable Selling - Key Account Management training is designed for sales professionals who are responsible for retaining and growing customers.
Included Materials
All participants receive complete Sustainable Selling workbooks, post-training reinforcement content and access to our private Facebook group for ongoing support.
Virtual Instructor Led Training
Have SOCO deliver a live, customised Virtual Selling workshop for your team through video conferencing software. Our instructor-led virtual training is highly engaging using cutting edge virtual facilitator techniques that maximise engagement and retention.
Why SOCO Sales Training
SOCO/ Sales Training is a Winner in the Best Sales Training Provider and Best E-Learning and Mobile Learning Provider categories in Singapore, Malaysia and Hong Kong at the HR Vendors of the Year Awards in 2016, 2017, 2018 and 2019. Customers include: Ascendas-Singbridge, Crocs, Fuji-Xerox, Maersk, Marina Bay Sands, Millennium Hotels, Prudential, Singtel, Spotify, Swatch Group, Venetian Macao and Zendesk.