RETAIL BANKING SALES TRAINING
Conquer the competitive banking environment with customised sales training for banks.
Retail Banking Sales Training
Conquer the competitive banking environment with customised sales training for banks.
Retail Banking Sales Training
give your team the skills they need to deliver an exceptional customer experience
Leaders in the financial sector are up against the odds. Not only do they risk losing business to emerging FinTech companies. But, they’re also contending with major companies like Apple, Google and Amazon who’s available range of financial services is expanding on a rapid and relentless scale. Â
Because of this shift, the relationship between banks and customers has changed. Managers, leaders and front-line staff must now adapt to a buyer-centric mindset. Otherwise, they won’t have the right conversations with customers and prospects.Â
Customized Retail Banking Sales Training Solutions
As a result of the fast-moving playing field of the financial sector, your team has to be more competitive than ever before. Don’t leave your clients open to the competition. Get customized Retail Banking Sales Training and meet customers needs by developing your team into trusted, buyer-centric, problem-solving advisors.Â
At SOCO/ Sales Training, we customize all training programs for the specific needs of your business. By doing so, we equip all learners with the valuable skills they need to drive revenue goals. This level of success is achieved by learning through meaningful content, interactive and industry-specific activities, group discussions, role-plays, case studies, engaging videos and Q&As.Â
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Duration
1-3 Days or Multiple 120 Minute VILT Sessions
For who
Sales Professionals, Business Development Reps, Key Account Managers & Sales Leaders
Format
Live Workshop or
Virtual Instructor-Led Training
Course Outline
- Assessing needs of prospects
- Delivering exceptional customer experiences
- Handling objections
- Focusing on value
- Closing methods
•UOB•
•AmBank•
•Public Bank•
•HSBC•
•BPI•
How We're different
We want you to get the best results from our sales training programs. That’s why we include post training reinforcement to maximise retention and implementation of new skills. We provide a post training debrief which includes sharing how to maximise results from the training and utilise pre-and post-assessments to ensure there’s a measurable impact after the training. Alongside:Â
WORKBOOKS
Workbooks that can be completed and saved digitally or printed are included for all modules to provide quick reference materials and to document new ideas.
reinforcement material
An assortment of sharable infographics, podcasts and articles are included to make reinforcing of new techniques easy.
Retail Banking Sales Training
Sales training for banks that addresses ground-level challenges seen in retail banking today.
LIVE IN-PERSON, LIVE VIRTUALLY OR ON-DEMAND LEARNING
CHOOSE THE TRAINING DELIVERY THAT WORKS FOR YOU
Live In-PERSON TRaining
SOCO®‘s onsite training, brings our experienced instructors to you. Learners can learn new skills with their colleagues, while engaging in role plays, brainstorming exercises and active group discussions. They will get coaching and feedback during the session to learn, practice, and improve new skills.
E-LEARNING | SOCO ACADEMY
VIRTUAL INSTRUCTOR-LED TRAINING (VILT)
All of our live virtual training programs are highly engaging and interactive. Our VILT solution combines over 20 years of sales experience with video and digital technology. It creates a virtual classroom that mimics in-person learning.
We achieve this by using a combination of chat, polls, and live discussion to participate in the training. As well as encouraging the use of breakout rooms for group discussions and sharing critical points to reinforce training.
Sales TRaining available in Global LANGUAGES
SOCO Sales Training offers training in various languages, including European languages and APAC languages like Indonesian, Thai, Mandarin, and Vietnamese. Regional team members can learn new skills in their native language while minimizing downtime and maximizing results. Training sales teams around the world so everyone can learn the same cutting-edge skills.
Retail BANKING SALES Training PROGRAM MATERIALS
All participants receive complete Retail Banking Sales Training workbooks, post-training reinforcement content and access to our private Facebook group for ongoing support.
Retail Banking Sales Training
Get a quote or find out the right pillars and modules for your team. Our experienced program advisors are happy to help.