The world of sales is constantly evolving and what worked in the past, doesn’t work anymore which is why sales professionals need to keep on ‘upping their game’. I recently met up with my friend and customer service expert Ron Kaufman from Uplifting Service to discuss how sales professionals can use service as a differentiator. In this episode we cover

  • The connection between service and sales
  • How the sales role has evolved
  • The role of the modern sales professional
  • The 6 levels of service

Connect with Ron Kaufman on LinkedIn
Learn more about Uplifting Service

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Author Profile

Tom Abbott
Tom Abbott is the author of 'The SOHO Solution' and 'Social Selling' and the creator of the online sales training platform SOCO Academy. Sales leaders engage Tom for his proven solutions to building high performance sales teams that exceed targets and for motivational keynotes that energise their audiences.

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