Website Terms of Use & Liability Disclaimer

Last Updated: May 29, 2026

Welcome to www.socoselling.com (the “Website”), owned and operated by SOCO/ Sales Training Pte Ltd (“SOCO”, “we”, “us”, or “our”). By accessing or using this Website, its interactive features, digital applications, and conversational AI assistants, you (“User”, “visitor”, or “customer”) agree to comply with and be bound by the following Terms of Use and Liability Disclaimers. If you do not agree to these terms, please discontinue use of this Website immediately.

1. Intellectual Property Rights

All content displayed on this Website—including but not limited to text, articles, graphics, logos, user interfaces, video clips, audio tracks, booklets, downloadables, layout frameworks, templates, scripts, and software—is the proprietary property of SOCO/ Sales Training Pte Ltd and is protected by copyright, trademark, and other intellectual property laws.

  • You are granted a limited, non-transferable, revocable license to view and download materials for personal educational use or internal organizational evaluation.
  • No portion of this Website or its associated platforms (such as the SOCO Academy) may be reproduced, modified, distributed, resold, leased, or exploited for commercial competing purposes without explicit prior written authorization from us.

2. Interactive AI Chatbot Disclaimer (Limitation of Liability)

To enhance user experience and streamline inbound client routing, this Website utilizes automated conversational artificial intelligence (AI) agents and custom interactive forms to communicate with visitors, capture operational data parameters (e.g., sales team size, regional location, estimated budgets), and provide automated guidance.

By interacting with our AI chatbot assistant, you acknowledge and agree to the following limitations:

  • Non-Binding Communications: Information, package suggestions, availability metrics, or pricing ranges provided dynamically by the AI chatbot are intended purely for preliminary informational purposes. They do not constitute formal, legally binding contract offers, guarantees, or quotes. All enterprise proposals and training configurations are strictly subject to manual verification and written sign-off by an authorized human representative of SOCO.
  • AI Error Exemption: Automated generative systems can occasionally experience technical errors, hallucinations, or produce unexpected inaccuracies. SOCO explicitly disclaims all liability for any errors, omissions, or misstatements made by the AI chatbot interface.
  • Data Transmission Consent: By inputting text variables, names, or contact information into the chatbot framework, you grant the system permission to instantly process and route those properties through our data automation pipeline (including third-party platforms like Chatbase, Zapier, and our CRM networks) as detailed in our Privacy Policy.

3. General Earnings and Performance Disclaimer

SOCO provides award-winning optimization strategies, consultative methodologies, and sales training frameworks. However, professional sales outcomes are heavily dependent on individual execution, industry landscapes, market conditions, and organizational commitment.

  • No Guarantees of Financial Success: Any case studies, revenue improvements, conversion spikes, or testimonials displayed on this Website are real examples of past performance but do not constitute a promise or guarantee of identical results for your specific sales force.
  • Informational Nature of Content: Content, blogs, and downloadable toolkits are distributed as educational resources. SOCO does not provide legal, financial, or formal corporate structural accounting advice.

This Website features embedded third-party interfaces, link buttons, and calendar scheduling modules (such as Calendly framework widgets) to assist with customer consultation requests.

  • We do not own, control, or monitor the security architectures of external target URLs.
  • Clicking redirection options or engaging with third-party widgets is done entirely at your own risk. SOCO assumes no liability for any software discrepancies, transaction issues, or data variances encountered on external applications.

5. Indemnification & General Limitation of Liability

To the maximum extent permitted by applicable law, SOCO/ Sales Training Pte Ltd, its directors, employees, affiliates, or strategic partners shall not be held liable for any direct, indirect, incidental, consequential, special, or exemplary damages resulting from:

  1. Your use or inability to use the information, forms, or toolkits provided on this Website.
  2. Decisions, investments, or sales campaign modifications made based on content discovered via our site materials or AI chat strings.
  3. Temporary server downtimes, transmission blockages, malicious code vulnerabilities, or data connectivity disruptions affecting our digital portals.

You agree to indemnify, defend, and hold harmless SOCO against any claims, losses, liabilities, costs, or expenses (including legal fees) arising from your breach of these Terms of Use or your misuse of the elements housed on this Website.

6. Governing Law and Jurisdiction

These Terms of Use, their structural interpretations, and any operational disputes arising out of your interaction with this Website or its automated assistant networks shall be governed exclusively by and construed in accordance with the laws of the Republic of Singapore.

Any legal action or proceeding relating to your access to, or use of, the Website shall be instituted solely in the competent courts of Singapore, and you hereby irrevocably consent to the personal jurisdiction of such courts.

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