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9 Essential Customer Retention Metrics

Keep Customers: 9 Essential Customer Retention Metrics & Formulas

The solution to growing your business while retaining and maximizing current customer accounts? Customer retention, of course, but how do you measure customer retention? The answer is in customer retention metrics- the factors used to calculate the probability of retaining and attracting customers to your business. That’s because you can’t know if you’re doing well […]

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Top 12 Customer Retention Strategies

Top 12 Customer Retention Strategies To Avoid Churn & Improve Profits

Once you’ve closed the deal and your prospect has signed on the dotted line, too many businesses think the sales process is complete. The truth is, it’s only the start of your opportunity to create a lifelong customer. Discover the top 12 customer retention strategies below and avoid churn to improve profits. What is Customer

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Essential Sales Skills For Managers

8 Sales Leadership Development Programs You Can’t Afford to Ignore

At SOCO/ Sales Training, we’re all about giving you the upper hand in sales, even in unpredictable times. That’s because, as a sales leader in the dynamic world of B2B, staying ahead of the competition requires continuous honing of your skills and adopting cutting-edge strategies. Remain at the forefront of the industry and discover our

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6 Types Of Sales Quotas That Help Sales Teams Win MORE Deals

6 Realistic Sales Quotas That Help Sales Teams Win MORE Deals

In the highly competitive sales world, achieving consistent revenue growth is critical. But it’s also undoubtedly challenging. That’s why setting realistic sales quotas can be a powerful tool for charting the course for success by providing a clear target for sales teams. Yet, many leaders are still setting aggressive or unrealistic sales quotas, leading to

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11 Qualities Of great Sales Managers

11 Must-Have Qualities Of ALL Great Sales Managers

Regardless of whether you’re beginning the hiring process, are looking to be employed as a sales manager yourself – or just want to ensure you’re on the right track to becoming a great sales manager – you’re in the right place. References, a well-crafted curriculum vitae and reputation can only take you so far when

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What Is Sales Operations? The Ultimate Guide To Sales Ops

In today’s hyper-competitive market, sales operations are helping companies must make as much money as possible – while also helping their sales teams to perform better. As a result, some think that sales ops are a relatively new field, but the principles have been here since the beginning of sales. So if you want to

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Sales forecasting 101

Complete Guide to Sales Forecasting: Influences, Methods & Software

Regardless of industry, the bottom line in today’s business landscape is that you need to be making intelligent decisions about everything that affects the bones of your business and potential year-over-year growth. But to do this, you need to accurately forecast your sales, as research proves that companies with accurate sales forecasts are over 7% more

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